By displaying this section, this web site has agreed to notify you of:

• What personally identifiable information of yours or third party personal identification is collected from you through the web site
• The organization collecting the information
• How the information is used
• With whom the information may be shared
• What choices are available to you regarding collection, use and distribution of the information
• The kind of security procedures that are in place to protect the loss, misuse or alteration of information under AHC's control
• How you can correct any inaccuracies in the information

If you have questions or concerns regarding this statement, you should first contact customer service by email customerservice@ahc.com or by phone (800) 826-3333. If you do not receive acknowledgment of your inquiry or your inquiry has not been satisfactorily addressed, you should then contact AHC.net.
AHC will then serve as a liaison with the Web site to resolve your concerns.

AHC is firmly committed to respecting and protecting the privacy of its online users. This statement discloses details about our information gathering and dissemination practices. If you have any questions about our privacy policies or practices, please contact us at privacy@ahc.com

Collection

In order to provide customized information and services, we collect users' contact information (email address, phone number) and profile information (zip codes, the nature of their businesses and their communications needs). To register, users will be asked for their e-mail address, zip code and the first six digits of their phone number. When someone orders a service, they are required to answer certain questions (name, mailing address, phone number, email address, average monthly bill) in order for the service provider to provide the requested service. On the "Contact Us" form, users are asked for their name, mailing address, email address, and phone number, but only the email address and phone number are required fields. Service Providers are asked their company name and website.

Disclosure

We will not sell, trade or disclose "user identifiable" information collected at this site (such as a user's name, postal address, email address or complete telephone number) to anyone, unless required to do so by law (for example, in response to a court subpoena.) We may share other information collected at this site (such as the area code and prefix of a user's telephone number) with service providers in order to generate meaningful proposals for service. No other personal information is shared with any external parties, and it is impossible for service providers to link the portion of the phone number to a specific user. No personal information is shared until the user decides to sign up for a service and then their information is shared only with the service provider that the user has chosen. We will share aggregate information collected at this site - in other words, information that is not "user identifiable" - with service providers or other interested parties.

Use

We may rely on users' contact information collected at this site to get in touch with them when necessary. This would be necessary to notify users about bids or issues regarding their account, and would be done via email, if possible, or by telephone.

We use users' IP addresses to help diagnose problems with our server and to administer our website. Other user information collected includes browser type, domain name, and access profiles. None of this information will be linked to any personal information.

We use "cookies" (small text files written to the user's computer's hard drive that can only be read by our server and are not able to read anything stored on the user's hard drive) so that we can remember something about users at a later time. These cookies are safe, and are only used to enhance the user's experience on the web site by delivering content specific to his or her interests. These "cookies" keep track of users' shopping cart, login name and password, "click stream data" (the usage patterns of users on our website), and the users' personal preferences ("I am a home office user", e.g.) If a user chooses to set their browser to reject cookies, there will be no data prepopulation in the forms on our site, and no easy auto-entry into a personalized version of our website.

Credit Checks

When a user requests a bid for service and AHC must submit the relevant information to various service providers, we first submit the information to a third party in order to validate their business information. Such information will not be used for any purpose beyond this validation.

Supplementation of Information

Then a credit check takes place, the users' profiles are enhanced with demographic information given to us by the third party conducting the credit check. AHC may use this information in order to provide the user with content that may be of specific interest based on this demographic information.

Linked Sites

This site contains links to other sites. AHC is not responsible for the privacy practices or the content of such websites. We encourage users to read the privacy statements of these other web sites since the privacy practices of the linked web sites may differ from AHC.net.

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control. Access to personal user data will be given to AHC employees only on a "need-to-know" basis--such as Customer Service. All employees with access to user information will be properly trained about AHC's security policies and practices. All data, including sensitive information such as credit card numbers, social security numbers and personal information, is transferred over encrypted channels and stored on secured network segments on secured systems. AHC will continue to conduct internal audits of its security systems and make all necessary enhancements to ensure the safety of the website and its users.

Opt-Out

Our site provides users the opportunity to opt-out of receiving communications from us at the point where we request information about the visitor (during registration). In addition, all communication sent to users by AHC will include a link enabling users to discontinue any further such communication.

Updating User Information

There will be a "User Profile" link on the web site where users can view and update their pertinent personally identifiable information. A username and password are required to access this information.

Notification of Changes to Our Privacy Practices

AHC will inform all users via web site posting and email if there is a change in our privacy practices.